GDPR Privacy Policy - Protection and Trust

GDPR Privacy Policy – ​​Protection and Trust

At Chef's Tools , protecting your personal data is a priority. We are committed to complying with the General Data Protection Regulation (GDPR) to guarantee transparency, security, and trust in the processing of your information.

1. What data do we collect?

We only collect the personal data necessary for the proper functioning of our store and to improve your experience, such as:

  • First and last name

  • E-mail address

  • Delivery address

  • Phone number (optional)

  • Payment information (processed by secure providers)

2. How do we use your data?

Your data is used for:

  • Processing your orders and ensuring their delivery

  • Responding to your contact or customer service requests

  • Sending you marketing information if you have consented.

  • To improve our services, our website, and personalize your experience

3. Legal basis for processing

We process your data only within the following legal framework:

  • Contract execution (order management)

  • Explicit consent (for sending marketing communications)

  • Legitimate interest (improving our services)

4. Data sharing and transfer

We do not sell your data. It may be shared with service providers involved in processing your orders (delivery, payment), all of whom are subject to strict confidentiality agreements.

5. Shelf life

Your data is kept only for the time necessary to process your order and in compliance with applicable legal obligations.

6. Your rights under the GDPR

In accordance with the GDPR, you have the following rights:

  • Right of access to your personal data

  • Right of rectification

  • Right to erasure (right to be forgotten) under certain conditions

  • Right to restriction of processing

  • Right to object to processing

  • Right to data portability

  • Right to withdraw your consent at any time

To exercise these rights, please contact us at: Bbjac36@gmail.com

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or alteration.

8. Cookies and trackers

Our website uses cookies to improve your browsing experience and analyze usage. You can manage your cookie preferences through your browser or our cookie management tool.

9. Contact

For any questions regarding the protection of your data, please contact our Data Protection Officer (DPO) at: Bbjac36@gmail.com

Thank you for your trust in Chef's Utensils . We are here to offer you a secure and transparent online experience.